DATA PROCESSING
Enterprise data-handling principles.
A practical overview for procurement, compliance and information-security review.
Instructions
Mandate One processes customer personal data to provide accounts, learning, assessments, records, reporting, security and support under the customer agreement.
Confidentiality and access
Access is role-based, customer-scoped and limited to authorised purposes. Time-limited support access requires explicit customer approval.
Subprocessors and transfers
Production contracts should identify hosting, email, monitoring and payment providers, processing locations and applicable transfer safeguards.
Incidents and deletion
Production procedures should define security-incident notification, customer assistance, return or deletion at termination and preservation required for legal or audit obligations.