Global Core · GC10
Global Core: Operational Resilience and Incident Reporting
A practical course on critical services, impact tolerances, process and provider dependencies, continuity, crisis decisions, incident reporting, communications and lessons learned.
Designed for practical application.
A practical course on critical services, impact tolerances, process and provider dependencies, continuity, crisis decisions, incident reporting, communications and lessons learned.
What you will be able to do
- Identify critical services and dependencies.
- Recognise incidents and protect investors during disruption.
- Use escalation, continuity and crisis communication procedures.
- Support recovery, evidence and lessons learned.
Course structure
01
Critical services and impact
02
Dependencies and concentration
03
Continuity and scenario testing
04
Incident identification and escalation
05
Crisis decisions and communications
06
Recovery and lessons learned
Assessment and evidence
ASSESSMENT
Module knowledge checks and a ten-question final assessment; pass mark 80%.
LEARNING EVIDENCE
Authenticated progress, assessment result, completion record and printable certificate.
GC10
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