Global Core · GC07
Global Core: Business Communications, Email and Electronic Records
Standards for professional email, messaging, approved channels, investor communications, spam and phishing awareness, social media, retention and regulatory discoverability.
Designed for practical application.
Standards for professional email, messaging, approved channels, investor communications, spam and phishing awareness, social media, retention and regulatory discoverability.
What you will be able to do
- Use approved channels and professional communication standards.
- Distinguish legitimate marketing from prohibited or non-compliant messaging.
- Protect confidential and market-sensitive information.
- Retain business records and escalate communication incidents.
Course structure
01
Professional business communications
02
Approved channels and off-channel risk
03
Email, phishing and recipient controls
04
Marketing, spam and investor communications
05
Social media and public statements
06
Records, monitoring and legal holds
Assessment and evidence
ASSESSMENT
Module knowledge checks and a ten-question final assessment; pass mark 80%.
LEARNING EVIDENCE
Authenticated progress, assessment result, completion record and printable certificate.
GC07
Launch course →